Shipment

Do you also ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times vary by country.

How long will it take to receive my order?

Delivery usually takes 3–5 working days within Germany and 7–14 working days internationally.

Which shipping service providers do you use?

We work with reliable partners such as DHL, Hermes and UPS.

product

Can I return my product?

Yes, returns are possible within 14 days of receipt. The product must be unused and in its original packaging.

Are your products cruelty-free?

Yes, our products are not tested on animals and are 100% cruelty-free.

Are your products vegan?

Most of our products are vegan. You can find detailed information on each product page.

Which payment methods do you accept?

We accept PayPal, credit card, direct bank transfer and many other payment options.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation with a tracking link via email.

Can I change my order later?

Please contact us as soon as possible – we will check whether a change is still possible.